Members of our firm work extensively in this evolving area of law. We provide advice on the increasingly complex rules and the broad range of privacy and data-governance issues arising from the collection, use, disclosure and management of personal information.

We advise on a wide range of relevant legislation including: Personal Information Protection and Electronic Documents Act (which may soon be replaced by the Consumer Privacy Protection Act), Privacy Act, Personal Health Information Protection Act, Education Act, Human Rights Code, Anti-Racism Act, Charter of Rights and Freedoms, Access to Information Act, Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act.

We assist our clients in the following areas:

• compliance with Canadian federal and provincial privacy and data-management laws
• compliance with Canada’s anti-spam legislation (CASL)
• workplace privacy issues, including email and internet use policies affecting an employee’s expectation of privacy, and identify privacy-compliant practices for handling and using employee data
• privacy rights and compliance during workplace investigations
• educational training and seminars
• customized privacy questionnaires and audits
• privacy practices and protocols
• representation at privacy complaint hearings
• responding to Access To Information Requests and/or requests to correct personal information
• ongoing support

We appreciate proactive, privacy-compliant organizations can achieve the following competitive advantages:

• Enhanced public image and branding
• Increased customer and employee confidence and loyalty
• Secured e-commerce transactions
• Growth of e-commerce based revenue and market share
• Avoidance of inter-provincial and international trade barriers