Our team is committed to the following Core Values. They define the way in which we interact with each other, our clients and the community at large:
We aspire to excellence and are passionate about our work. We love what we do and project a positive outlook. We appreciate clients choose from a range of service providers and are honoured when they choose Sherrard Kuzz LLP. Our mandate is to demonstrate our thanks each and every day with exceptional service in every sense of the word. This includes working in a collaborative manner based on trust and transparency, delivering on time and within budget, and making our clients look like stars.
We focus on outcomes and are business and politically conscious. We understand organizations operate in a business world, not a legal textbook. We ensure our advice is timely, cost-effective, practical and realistic within the larger business and political context.
We are creative and collaborate with our clients. We know “you can’t do that” is the easiest, and often safest, answer a legal advisor can offer. We also know this is not the kind of advice we are retained to provide. If our client might reach a roadblock, we collaborate with them to navigate around it, with a view to minimizing risk and maximizing opportunity.
We do our homework. We spend considerable time – not billed – learning about each client’s priorities, objectives, culture and industry. This detailed knowledge enhances our ability to assist clients proactively and strategically – often resolving issues before they become a concern.
We are accessible. Our live 24-hour telephone number is answered by a Sherrard Kuzz LLP lawyer, 24-hours a day; seven days a week. Many clients have 24-hour operations and we are accustomed to serving them on their schedule.
We are down to earth and respectful. We take our work for our clients very seriously, but we do not take ourselves seriously. We do our best to ensure every interaction with a member of our firm is professional, pleasant and productive. Our goal is to foster relationships that ensure clients look forward to working with us.
Our word is gold. We are transparent, accountable and trusted.
Our success as a firm can only be measured by the success of our clients.
In all of these ways, Sherrard Kuzz LLP is more than a law firm; our legal team strives to become a part of each client’s management team. This is our firm's practice philosophy. It informs the way we do business, distinguishes us from other law firms and ensures highly successful and lasting client relationships.